Corporate Strategy - Performance Manager

Working at ING

The purpose of ING is empowering people to stay a step ahead in life and business. The bank presented its Think Forward strategy in 2014. The strategy aims to create a differentiating customer experience enabled by a streamlined organization, operational excellence and an enhanced performance culture.The Corporate Strategy department of ING plays an important role in the development of such a strategy.

Corporate Strategy Department

ING Bank’s Corporate Strategy department is led by Dorothy Hill, who reports directly to the CEO. The department has two teams, Strategy Development (7 FTE) and Strategy Consulting (14 FTE). Strategy Development supports the Management Board Banking in setting the strategic vision of ING, ensures implementation and strategic alignment, and tracks performance. Strategy Consulting serves local CEOs and Board members via short, high impact projects, aligned with the Think Forward Strategy.

Performance Manager

The Performance Manager (PM) is responsible for leading the effort of the Corporate Strategy team on performance management and regulatory affairs. In order to do so, the PM works with two colleagues and reports to the Director of Corporate Strategy, Dorothy Hillenius. The PM interacts with senior management of the bank (head of Business Units) and the Management Board Banking (MBB) on a regular basis.

Type of work

The PM manages the regular performance review process for Business Units to the MBB. This means analyzing business performance (financial and non-financial) and identifying key issues. In this position the PM is liasing with the senior leaders of the Business Units to prepare performance updates and ensure quality of deliverables to facilitate discussion on key issues in the MBB. The PM takes the lead within corporate strategy in managing the annual planning cycle (in close cooperation with finance) and analyzes new business, investment and innovation proposals. This person stays abreast on performance optimization (including capital allocation, balance sheet improvements and growth projections) and upcoming changes in regulation – the PM prepares recommendations on how ING should optimize performance.

Candidate profile

Minimum seven years’ relevant strategy consulting or business experience. The PM has experience, knowledge and expertise in financial services, with a focus on financial analysis, capital and regulation. Proven communication and influencing skills, focus on optimization and the ability to develop out-of-the-box solutions are essential to be successful.

Personality

• Strong leadership skills
• An eye for improvements

Experience

• Strategy Consulting
• Corporate Strategy

Career path

• Management position at ING

Landing spot

The exposure to a wide range of topics, lines of business and top management, makes CS an ideal landing spot for external hires from consultancy firms. The CS teams are composed of former strategy consultants (e.q. McKinsey, BCG), as well as high performers within ING. CS is a good training ground for future management. The team has an excellent track record in both core strategic projects and placement of alumni in senior positions.