On-demand grocery delivery spiked during the COVID-19 pandemic. Berlin-founded delivery Flink start-up saw the opportunity and jumped at the chance. In the mere six months of their existence, it managed to raise $240 million to take their business to other countries and cities. The Head of Organization builds the framework for successful operations throughout the Netherlands and Belgium.
Those Sunday mornings in bed where you are craving an omelette and fresh juice, which unfortunately both are nowhere to be found in the fridge. Instead of the ‘hassle’ of having to go to the nearby (or not so nearby) supermarket, you simply open your Flink app and order eggs and orange juice – for supermarket prices, including a small delivery fee. Even before the commercial break is over the doorbell rings: your delivery has arrived!
This scenario would have been completely unthinkable a few years ago. Amongst other things, technology and the COVID-19 pandemic led to a spike in the emergence of the on-demand grocery delivery industry. Multiple startups rose to the challenge and started operating their delivery services. One of them is Flink, founded in December 2020 by three German entrepreneurs. These past few months the Berlin-based start-up has launched more than 50 delivery hubs in 18 cities, reaching more than three million customers directly. The company recently raised $240 million Series A financing and is thereby on track to become the fastest Unicorn in Europe. Funds are used to fuel roll-out efforts throughout the Benelux region, Germany and France. An extraordinary achievement considering the company only launched six months ago.
Quick, quicker, quickest
Flink means ‘quick’ in German. That moniker doesn’t only apply to the ten-minute time slot the company claims to deliver upon, but also to the impressive pace in which the start-up is rolling out new fulfillment hubs: a new one is opening up every two days. From these hubs, Flink delivers a selection of >2,000 high-quality products to consumer’s homes as soon – ‘flink’ – and as sustainable as possible: on electric bikes and using packaging that can be recycled.
At present, Flink launched eight hubs in the Netherlands: in Amsterdam, Tilburg, The Hague, Haarlem, Utrecht and in Delft – and counting. Working from the office in Amsterdam, the Head of Regional Organization will join a young and driven team and facilitate the ambitious growth plans Flink has set out to realize.
Vacancy: Head of Regional Organization
As part of Flink’s Benelux management team, the Head of Regional Organization represents the needs and priorities of regional teams and hub teams. As head of the regional managers – each in turn responsible for a team of hub managers – they head an organization of 150+ employees (excluding riders and pickers) by the end of 2021.
Coordinating such a large number of employees within such a rapidly growing organization can only be done by setting clear hub-level KPIs and monitoring them closely. The Head of Regional Organization is continuously looking for ways to improve operations and growth performance of hubs, cities or regions. By coordinating strategic initiatives with other teams of operations, improvements and innovations can be achieved.
As the business grows, the Head of Regional Organization recruits and builds a strong high-performing team to establish best-in-class operations across all Flink’s delivery hubs in the Netherlands. The Head of Organization will inspire and coach this team in a motivating, uplifting manner. Personally, the Head of Organization reports directly to Robin Kiesler, Managing Director Benelux.
The role is a hugely exciting opportunity for an ambitious teamplayer who is eager to join one of the fastest growing, best funded European startups. Flink’s company culture can best be described as international, dynamic, transparent and with flat hierarchies.
Flink works with Top of Minds to fill this vacancy.
Contact Vivian Linker at firstname.lastname@example.org to express your interest.