Junior Customer Succes Manager

Here’s an opportunity to take a revolutionary technology and completely disrupt the big incumbents in the logistics industry. Quicargo has developed a game-changing product that will transform the way cargo transportation is done currently. Now is the time to appoint a Junior Customer Succes Manager that will take responsibility for the massive expansion of the Benelux carrier network.

ABOUT QUICARGO

Out of the 6.5 million trucks on European roads, 50% are currently driving around empty. This offers a real potential to use all of that empty capacity, which results in less congestion on the roads, a smaller carbon footprint, more sustainability, and more options for small businesses to move their goods. Avishai Trabelsi and Roni Liberman, two Israeli entrepreneurs, realized that potential and founded Quicargo to fill that market need and change the way logistics works.

“This is a chance to make a difference to the way the logistics industry works and be responsible for expanding a company across Europe.” – Avishai Trabelsi, Founder

Quicargo is a service using a cutting-edge technology which maps the empty capacity on trucks (‘carriers’), to companies that need to send goods across (‘shippers’). It is a service that finds a match and makes the booking in 30 seconds flat through a seamless, easy-to-use experience. It is like booking a taxi within a minute on your app – and we all know how successful that has been – so, imagine the potential with 6.5 million trucks in Europe and beyond.

Quicargo’s headquarters is located in Amsterdam and the company is now fully operational in the Benelux and Ruhr Area. The startup currently connects more than 2,500 businesses to roughly 7,000 trucks from 300 carriers. Up until now, Quicargo has saved up to 250,000 km of empty truck space on the road and thereby reduced CO2 emission with 3% inside their network. In the last two and a half years, Quicargo’s success has been extraordinary. It has grown to $1M in revenues with growth last year of 400%, it has rounded up a series of well-respected investors, it has signed up industry leaders (ex-TNT) to be advisors, and the team expanded rapidly. If that seems impressive, the plan for the next two years is even more so – the aspiration is to grow the business five- to tenfold, expand into Germany and Belgium, and grow the team even more.

Junior Customer Success Manager

The Junior Customer Success Manager will build his or her own network of customers to achieve Quicargo’s growth targets. You will be responsible building your own funnels, acquire and define new target groups, and manage and upsell your existing clients (mostly in SME).

Considering that in the last two and a half years, Quicargo’s success has been extraordinary, the Junior Customer Success Manager has the opportunity to turn this growth into an even more impressive success. Strong internal drive is essential for this role. You should be comfortable working independently and alongside the other inspiring Sales and Account managers. This is an opportunity for anyone who likes the combination of connecting with people, sales and managing accounts in a young and dynamic team.

Candidate profile:

• 1-3 years of experience in acquisition and/or account management in a start-up (preference for B2B start-up)
• Experience in building and improving relationships
• Experience in negotiating competitive prices and agreements
• Fluent in Dutch and familiar with Dutch cultural behavior norms

Quicargo works with Top of Minds to fill this vacancy. Contact Vivian Linker at vivian@topofminds.com for more information.