Global E-commerce Manager B2B

The importance of the e-commerce channel continues to grow for JDE, both directly to consumers and in the professional segment. They are currently hiring a new Global E-commerce Manager B2B, responsible for the global online sales to businesses. This is an opportunity to shape the role, the department and the international coffee market for businesses.

About Jacobs Douwe Egberts

Over the last 265 years, JDE has grown from a Dutch small-town grocery store into a leading multinational with a footprint in over 140 countries. Their iconic brands include Maxwell House, Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, TiORA, Super, Kenco, Pilao, and Gevalia. The company was listed on the Amsterdam stock exchange in May 2020.

The organization is driven by the vision that everyone deserves the coffee or tea they love, no matter who they are, where they live or how they drink it. It’s an expression of enjoyment and personal taste. Everyone should be free to enjoy their coffee, their way. When done right, amazing things can happen over a cup of coffee or tea.

JDE is known for its unrelenting drive to innovate and its desire to make an impact. Ambitious, entrepreneurial, and dynamic: three words that characterize the culture of the organization. Team spirit is key: people support each other where they can, and successes are celebrated together.

Within the coffee industry, the e-commerce channel is developing rapidly. As the biggest coffee and tea company in the world, Jacobs Douwe Egberts (JDE) has anticipated this trend by developing state-of-the-art direct-to-consumer platforms. JDE is now continuing this growth journey by investing in the online strategy of the B2B division, JDE Professional.

Vacancy: Global E-commerce Manager B2B

JDE Professional is responsible for great coffee away from home in over 60 markets. After a challenging year as a result of the global pandemic, JDE Professional is gearing up for rapid growth. The Global E-commerce Manager B2B will play a key role in shaping this new phase and reports to the Global Sales Director.

The focus of this role will be on the strategy and implementation of the e-commerce revenue generation within B2B. There are pockets of capability throughout the different countries. Together with General Managers and Sales Directors in the countries, the Global E-commerce Manager B2B will be able to create consistency throughout the countries. By scaling up best practices and bringing in knowledge and capabilities to make a huge impact on the performance of JDE’s global online sales in the professional segment.

“The next exciting stage of JDE Professional’s growth journey centers on e-commerce. We want to step up our strategy and execution, leveraging the explosion in online sales and capturing the multi-million opportunity it provides.” – Sam O’Brien

Influencer skills are key, as overlap and collaboration with stakeholders across various functional departments (from DevOps to Digital Marketing) and local markets will be significant. The four key channels for online sales within the professional segment are:

• JDE-owned webshops – which are largely out of scope for this role, as they are managed by the countries themselves;
• Professional clicks and mortar – the online sales channels of wholesalers;
• Key Accounts – the seamless customer experience makes for an interesting P&L puzzle;
• Online marketplaces.

This is a new role within JDE, which will evolve rapidly. The right candidate will be someone who can help shape both the role itself, the organization and, to some degree, the industry. In other words, a go-getter who won’t shy away from strategy development, revenue management, shaping partnerships and collaborations, organizational structure, building the team, senior stakeholder management and capability building.

Interested?

JDE is working with Top of Minds to fill this vacancy.
To express your interest, please contact Florentine van de Loo at florentine.vandeloo@topofminds.com.