Arriva

About Arriva
Almost everyone knows Arriva. Some 1,500 (intercity) buses, 60 coaches and nearly 150 trains run by the transport company in 10 of the 12 Dutch provinces. It is part of the British Arriva Group, which Deutsche Bahn (DB) has owned since 2010. DB is considered one of the leading passenger transport and logistics companies worldwide and operates in 14 European countries. In the Netherlands, Arriva has about 5,500 employees. 

Sustainability, diversity and social engagement
Social responsibility plays an important role within Arriva. Sustainability in particular is high on the agenda: the company is making every effort to become a sustainable operation and to be a frontrunner in this. Besides sustainability, Arriva also likes to take the lead in diversity and social commitment. The company strives for diversity in all ranks of the organization – both on and at the wheel.

The future of public transport: Mobility as a Service (MaaS)
When corona required people to work from home – and still do – this logically had a major impact on public transportation. The changing needs of travelers call for new, flexible products and services: Mobility as a Service (MaaS). With MaaS, travelers can plan, book and pay for their trips by train or bus – as well as by cab, streetcar or shared bike, car and scooter, or in combination – in advance. It means a significant, sustainable improvement in the mobility system. The Customer Excellence Manager is driving the transition to ensure a MaaS-driven, customer-centric organization.