Global Head of HR Operations

Global Head of HR Operations

  • HR
  • Consumer
  • Amsterdam
  • Vanaf 12 jaar werkervaring
Deze vacature is al ingevuld. Ga naar de Rituals werkgeverspagina voor andere vacatures


  • Over 12 years of experience
  • HR operations and service delivery models
  • Experience with transformation management
  • Excellent stakeholder management skills
  • Business savvy

* Research shows that while male candidates feel confident enough to apply when they meet about 60% of the requirements, female candidates only apply when they tick every box. So if this role has your name on it, but you’re not sure about the criteria, we still want to hear from you.


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For twenty years, Rituals has spread the art of soulful living worldwide. Now they’re enjoying unprecedented growth and need to deliver a scalable, global HR experience. The new Global Head of HR Operations will lead this transformation and help ensure continuity, efficiency, and scalability, of the Rituals brand.

About Rituals

In 2000, Raymond Cloosterman founded Rituals with a mission: to transform everyday routines into more meaningful moments. Today, the ever-evolving lifestyle brand is taking that idea even further with a significant growth strategy.

Rituals is a global company with more than 3,000 FTEs, 1,500 points-of-sale and a big ambition: to achieve €1 billion revenue in 2021, and expand to €5 billion in the coming years. To meet these goals, the organization must continue to evolve.

Rituals has always strived to work with the best people who reflect their philosophy and help preserve their unique DNA. The HR Team will play a vital role in realizing this ambition during the global growth initiative.

“We are one of the fastest-growing brands. And why? It’s all thanks to our people.” – Raymond Cloosterman, CEO of Rituals

Looking ahead, HR’s focus will be on three main pillars. The first pillar is HR operations and services. The second is on HR Strategy and their role as a business partner by further embedding the body, mind and soul culture. The third pillar focuses on HR Solutions driven by the centers of expertise. These include recruitment, compensation and benefits, and learning and development.

This three-pillar strategy is needed to continually strengthen Rituals’ DNA. The HR team will optimize their operations and deliver a state-of-the-art employee experience, from onsite to remote interactions.

Job description: Global Head of HR Operations

The Global Head of HR Operations for Rituals will report to the Global HR Director and will be a member of the HR Management Team. They will lead the global HR Operations and Services Team, which includes the central HR digital / systems team.

This role will develop and implement the future global HR operations strategy to ensure one way of working, and align with the Rituals strategy. They will manage and continuously improve the global core HR operations processes and systems that support the employee lifecycles. The end goal is to design and roll out seamless global service delivery. This model will ensure one-time right administration, user-friendly systems, flawless data and a perfect employee experience.

This role is about transformation. That’s why solid stakeholder management capabilities and partnerships with regional HR Operations teams are key. In addition, they work closely with Business, Technology, Accounting, Payroll and Business Control teams to ensure buy-in, alignment and smooth implementation.

The ideal candidate is analytical, has expertise with digital systems and process improvement, and can identify scalable solutions. This goes hand-in-hand with their inspiring leadership and performance orientation, as well as establishing HR Services, a KPI dashboard and reporting system.

“To succeed in this role, you need experience managing transformations, as well as excellent stakeholder management skills. We need someone who will take ownership, a quick thinker who knows when to push and get things done, but also when to slow down and engage with people.” – Irene Vernie, Global HR Director of Rituals

The Rituals DNA is its core beliefs of body, mind and soul. And this is reflected in their culture of personal wellbeing and growth. High on energy, low on ego and with a lot of humor, employees enjoy contributing to a growing organization that is becoming more effective and efficient, every day.

This position needs to be a social team player who naturally adjusts to changing situations and looks for opportunities to collaborate. Rituals offers an exciting and challenging opportunity with an eager and diverse HR team, where empowering colleagues – and vice versa – is key to success in this role.



Rituals is working with Top of Minds to fill this vacancy.
To express your interest, please contact Charlotte Braat at .



Charlotte Braat Solliciteer

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