With its omnichannel approach, personalized mobile-first interface, and state-of-the-art customer experience, ING has become an innovative leader in financial services. The bank’s new Senior Innovation Strategy Consultant will strengthen ING’s international position and develop innovative solutions and initiatives.
ING is a global financial institution with market leadership in the Benelux, a solid European base, and a growing worldwide presence. As a bank, employer, and an engaged member of society – ING’s mission is to empower people to stay ahead in life and business. With 58,000 employees, ING offers retail and commercial banking services to thirty-eight million customers in over forty countries throughout Europe, North America, Latin America, Asia, and Australia.
“As a bank, one of the ways ING can make a positive impact on climate action is through our financing. We aim to steer the most carbon-intensive parts of our portfolio towards reaching Net Zero by 2050. We call this the Terra Approach. “ – Steven van Rijswijk, CEO of ING
Thanks to its omnichannel approach, personalized mobile-first interface, and state-of-the-art customer experience, ING is one of the most cutting-edge players in the global banking sector. They constantly improve their capabilities and launch disruptive new propositions and features. The Group Strategy and Innovation (GS&I) department is a driving force behind ING’s innovative power. GS&I develops disruptive strategies, leads high-impact projects, and ensures implementation and alignment. And they translate emerging technologies into use cases, create growth engines, and prepare ING for industry-transforming trends.
The GS&I department has three teams and falls directly under the CEO. These are: Group Innovation, Group Strategy Consulting, and Group Corporate Development and are made up of financial services experts and former consultants.
Vacancy: Senior Innovation Strategy Consultant
The Senior Innovation Strategy Consultant will join ING’s Group Innovation team, which explores, validates, develops, and deploys innovative solutions and initiatives. They will focus on ideation, business case preparation, and initial development before handing ownership over to their Innovation Development and Deployment colleagues to develop and coordinate adoption into regular business processes. The Senior Innovation Strategy Consultant will report to the Innovation Project Lead and work directly under the direction of the Global Head of Innovation.
“We would like to add a Senior Innovation Strategy Consultant to the team who can take us to the next level. Someone who enjoys a challenge and can drive new solutions with their business sense, creativity, ability to quickly digest complex information, and push for insights and actionable results.” – Jeroen Plag, Head of Group Strategy & Innovation of ING
When identifying and designing promising innovative solutions, the Senior Innovation Strategy Consultant will work in interdisciplinary teams. Within these teams, they will prepare business cases, analyze the financial impact, and draw up the technical capabilities, support, and expertise required for successful implementation. Areas this role will focus on include emerging technologies such as tokenization, distributed ledger technology, and generative AI.
Project and stakeholder management are crucial aspects of the position. The Senior Innovation Strategy Consultant will work closely with business units across the bank to understand and address their challenges by leveraging innovations that will also boost ING’s strategic priorities: customer experience and sustainability. Other key stakeholders are the Management Board Banking (MBB) and other senior managers. Every project the Senior Innovation Strategy Consultant will work on have an assigned MBB sponsor. Additionally, they will prepare and present regular progress updates to the MBB of their strategic initiatives and discuss the latest market innovation trends.
As part of the Group Innovation team, the Senior Innovation Strategy Consultant will work on a variety of projects across ING’s global locations. Although their focus will be on the early stages of innovation development, this role can stay involved throughout the entire implementation cycle. Factors such as the intensive collaboration with the business and exposure to senior management, up to MBB, make this position an ideal stepping stone towards a leadership career within ING.
ING is working with Top of Minds to fill this vacancy.
To express your interest, please contact Sophie Jansen at firstname.lastname@example.org.