With its mobile-first customer experiences and digital infrastructure, ING is one of the world’s most innovative financial institutions. Effective data management is crucial to strengthening its leading position. The IT Area Lead will manage a large team of data experts, design and implement ING’s data management strategy for The Netherlands, and transform their data architecture.
ING is a global financial institution with market leadership in the Benelux, a strong pan-European base, and growing worldwide presence. Its purpose – as a bank, employer, and an engaged member of society – is to empower people to stay ahead in life and business. About sixty thousand ING employees serve around thirty-seven million customers, corporate clients, and institutions in over forty countries. The bank’s retail products include savings, payments, investments, loans, and mortgages.
For its Wholesale Banking clients, ING provides specialized lending, tailored corporate finance, debt and equity market solutions, and payments and cash management. Its omnichannel approach and dedicated focus on customer experience are vital to the bank’s success.
Thanks to its state-of-the-art tech stack, data ecosystem, and personalized mobile-first customer interface, ING is a digital frontrunner in global banking. Along with its innovation partners, the bank is always improving its capabilities and developing disruptive new features. Data is an invaluable enabler in this continuous cycle and crucial to ING’s ongoing success.
Data is key to providing a superior customer experience, and crucial for creating value, scaling up, and developing new products. It helps the bank meet its regulatory requirements, mitigate risks, reduce costs, and make better business decisions.
Vacancy: IT Area Lead for Data Management
The IT Area Lead will define the vision for data management for DBNL, which is ING’s retail and business banking activities in The Netherlands. They will develop the roadmap for data and analytics capabilities and lead the delivery of their agile teams, provide direction and ensure quality and pace of the release. The IT Area Lead will have about five direct reports (Chapter Leads) and manage a department of 130 data engineers, analysts, and designers in The Netherlands, Romania, and India. This role will report to the Head of IT Customer and Data and work closely with the Tribe Lead of the Data Management Tribe and Product Leads.
“The scope and size of ING requires a strong IT Area Lead for Data Management who can effectively navigate our complex stakeholder field and has the clout to transform our way of working across teams and disciplines.” – Job de Zeeuw, Head of IT Customer & Data of ING
One of the primary responsibilities for the IT Area Lead will be to design and drive a transformation of the data architecture and associated way of working. They will develop the target architecture, including cloud services, data modeling, and a data analytics environment, and then lead its step-by-step implementation. To develop the architecture, the IT Area Lead will work closely with Global teams. They will also introduce a modular approach to multidisciplinary collaboration, establish efficient teamwork between data and IT experts and the business. Their efforts will create a first-class agile working environment, attract and retain the best engineers, and encourage innovative thinking around data, analytics, and AI.
The IT Area Lead will be responsible for the end-to-end development and execution of ING’s data management strategy for its home market. This requires someone with expertise in data strategy, architecture, data management, and analytics as well as extensive managerial and transformation leadership experience. This role should have a background in architecture and delivery along with technical know-how and solid people skills. The IT Area Lead will have the opportunity to put their extensive skillset into practice at ING by taking ownership of one of the largest data lakes in The Netherlands and leveraging its contents to strengthen the bank’s position as the global digital standard in its industry.
ING is working with Top of Minds to fill this vacancy.
To express your interest, please contact Jessica Lim at Jessica.firstname.lastname@example.org