PostNL wants to become the most innovative logistics platform for e-commerce and mail. The Business Development Manager supports the development of new digital value propositions and builds the structure for streamlined support across concepts. This is an excellent opportunity for an e-commerce-savvy strategist with proactive energy to potentially transform the company’s business model in the near future.
PostNL is building the future of delivery within, towards, and beyond the Benelux. Close to 38,000 employees are working on new and improved products and services that make sending and receiving as smart, simple, and sustainable as possible. This is how PostNL reinforces its crucial position between sender and receiver and connects the physical world with the digital.
Growth through innovative and sustainable products and services is a top priority in PostNL’s corporate strategy. New value propositions are not confined to the existing mail logistics business, but take a customer perspective and proactively tackle new, adjacent domains. To serve this vision, a central innovation team that reports directly to the Chief Digital Officer was created. The team is tasked with building and running the (digital) innovation machine across the PostNL organization.
“Digitization is core to our ambition to become the most innovative logistics platform for e-commerce and mail. We are already heading in the right direction, given our digital transformation was rated number one in The Netherlands!” – Herna Verhagen, CEO
Vacancy: Business Development Manager
The Business Development Manager is essential in the development of new digital products, services, and even businesses, leading the evolution from concepts into MVPs and beyond. Several MVPs are currently in the funnel and dedicated MVP Managers within the company work on advancing them through the digital innovation process. The Business Development Manager is also responsible for streamlining the process, assuring the proper criteria and frameworks are used, challenging and enriching the business cases, and facilitating budget allocation.
In addition, the Business Development Manager is in charge of sourcing new concepts and opportunities that can enter the innovation funnel for further exploration and development – ranging from logistics insights to KYC, to full payment integrations. These opportunities are the future of PostNL and may potentially transform the entire business model. This involves trends and market research, brainstorming with external partners, international conference attendance, and active engagement with stakeholders across the organization. This means commercial savviness and strong people skills are key. Also, since PostNL’s customers are largely in the e-commerce domain, a good understanding of e-commerce players, business models, and market dynamics is very valuable.
Moreover, to streamline the innovation process, the Business Development Manager will improve relevant operations, systems, and the way of working. This includes building stakeholder ecosystems for opportunity sourcing, managing and improving the innovation funnel, and setting up analytics and dashboards for tracking and reporting the MVPs’ progress. As such, structured and strategic thinking are essential to these activities.
“We work in an innovative space and have our sleeves rolled up high. It goes without saying that we keep a playful and creative attitude. Fun at work benefits all us and the work we do.” – Caren Biemond, Data & Insights Lead
This is an excellent opportunity for an e-commerce-savvy strategist with a can-do mentality to potentially transform an incumbent business model and incubate PostNL’s digital future. The position is based in The Hague, The Netherlands, with the flexibility to work remotely.
PostNL works with Top of Minds to fill this vacancy.
To express your interest, contact Daan Bouman via firstname.lastname@example.org