Stranded Flight Solutions vacancies

Stranded Flight Solutions

The Netherlands-based scale-up Stranded Flight Solutions (SFS) is dedicated to enhancing airline services, fostering passenger loyalty, and elevating the travel experience during disruptions like flight cancellations or delays. SFS not only ensures major cost savings for their clients, but also opens avenues for ancillary revenue opportunities in such situations.

SFS’ approach

SFS’ streamlined approach includes seamless booking for global hotel accommodations, transportation, refreshment vouchers, and monetary compensation. Communication is instant and versatile, conveyed through SMS, email, voice calls directly to mobile devices, or printed by agents at the desk. SFS-connected airlines not only comply with local regulations but also safeguard their reputation during challenging irregular operations.

The platform

The SFS360 platform revolutionizes accounting and enhances passenger communication for top-tier customer care. Centralized Irregular Operations (IROPS) handling with transparent data becomes a reality, empowering airlines to collaborate effortlessly with essential suppliers through their dedicated SFS360 platform. Established as an Amadeus partner since 2018, SFS has earned trust as a collaborative partner for over 30 airlines, including major global players like Lufthansa.

SFS has offices in Bussum, London, Ho Chi minh, and Toronto. Working at SFS means working at a global scale-up, with the ambition to improve airline passengers’ experience exactly when it matters most – and the ambition and momentum to achieve truly global lift-off.